The Brand
-
Shashka is a Vienna based luxury streetwear brand specialising in high-quality, fashion-forward clothing. Established in 2022, the brand has expanded its key markets from Western Europe all the way to the Middle East and North America. For more info, see our “About the Brand” section.
-
Our headquarters are located in Vienna, Austria. Considering the Pakistani roots of our founders, our manufacturing facility is based in Pakistan.
-
We are currently present at a number of retail stores across the Middle East, with additional locations in France & Netherlands also joining our retail programme. For detailed store locations, please refer to the "Locations" section on our website.
Order Placement
-
Once you have access to our wholesale portal, you can browse our collections, add items to your Order Sheet, and request a quote. If you need assistance, our customer service team is always available to help.
-
For new customers, we have no strict MOQ. However, we normally suggest placing a mixed order across a variety of products to get a better feel for what works best in your market.
-
Our production lead times are between 4 to 8 weeks, depending on the size and complexity of the order. Since we manage our own production and supply chain, we are able to rapidly add new orders into existing production cycles.
Pricing
-
Our wholesale prices are marked down by an average of 60% off retail prices. We offer competitive pricing to make our products accessible for retailers around the world. We are happy to consider and entertain further markdowns, however this is subject to orders with higher MOQ’s.
-
We require an upfront payment of 50% of the total order value at the time of placing the order, with the remaining 50% due at the time of delivery.
Shipping
-
Yes, we provide global shipping to all our wholesale clients. The shipping costs are nonetheless billed to the client. For further details feel free to send us an email on team@shashka-retail.com.
-
Shipping is not included in the price of the garments. Shipping costs are calculated separately based on the destination and shipping method (e.g. sea vs air freight).
-
Yes, we offer prepaid shipping where the client pays for shipping, and we manage the logistics. Alternatively, the client can manage shipping with their carrier or freight forwarder of their choice.
-
All shipments from Pakistan to Europe are customs-free. However, clients outside Europe may need to handle customs based on local regulations.
Miscellaneous
-
Delivery times vary depending on the destination. On average, shipping from Pakistan to Europe takes around 7 business days via air-freight and 4 weeks over sea freight.
-
We do not accept returns on wholesale orders, unless an item is defective or there was a mistake on our end. This however is unlikely considering all products go through rigorous quality control checks at the time of production.
-
Yes, samples can be provided to new clients upon request, though standard shipping rates may apply.
-
You can reach out to our customer support team via the contact form on our website or email us directly at team@shashka-retail.com. We’ll be happy to assist with any queries.